Support
Need help with your account, a match, or something in the app?
Email us and we'll get back to you as soon as we can.
support@pawlentine.comSafety
If you feel unsafe or have encountered harassment, abusive behavior, or a fake profile, use the in-app Report button on that person's profile or in your chat with them — reporting also immediately blocks them. For anything urgent involving your safety, contact local emergency services first.
Common questions
How do I delete my account?
Open the app, go to Settings, and choose Delete Account. This permanently removes your profile, photos, matches, and messages.
How do I cancel a subscription?
Subscriptions are managed through the App Store or Google Play, not in the app itself — cancel from your device's subscription settings.
Someone I matched with seems fake.
Report their profile from the chat or profile screen. Reports are reviewed and reported users are blocked immediately, before any admin review.